“Outsourced” is NBC’s new workplace comedy series centered around a catalog-based company, Mid America Novelties, that sells American novelty goods including whoopee cushions, foam fingers and wallets made of bacon, and whose call center has suddenly been outsourced to India. After recently completing Mid America Novelties’ manager training program, Todd Dempsy (Ben Rappaport, off-Broadway’s “The Gingerbread House”) learns that the call center is being outsourced to India, and he is asked to move there to be the manager. Having never ventured out of the country, he is unprepared for the culture shock. Overwhelmed, Todd discovers that his new staff needs a crash course in all things American if they are to understand the U.S. product line and ramp up sales from halfway around the world.

The sales team Todd inherits includes Gupta (Parvesh Cheena, “Help Me Help You”), a socially awkward employee; Manmeet (Sacha Dhawan, BBC’s “Five Days II”), a young romantic who is enamored with America; Asha (Rebecca Hazlewood, BBC’s “Doctors”), a smart, striking woman who finds herself intrigued by Todd; Rajiv (Rizwan Manji, “Privileged”) the assistant manager who wants Todd’s job; and Madhuri (Anisha Nagarajan, Broadway’s “Bombay Dreams”), a wallflower who suffers from extreme shyness. Todd also discovers other transplants working in his office building, including an American expatriate, Charlie Davies (Diedrich Bader, “The Drew Carey Show”), who runs the All-American Hunter call center, and Tonya (Pippa Black, “Neighbours”), a beautiful Australian who runs the call center for Koala Air.

Outsourced Pilot Episode