Here’s a recent interview with Tony Hsieh CEO of Zappos.com at TED. Tony explains how wow service and Zappos corporate culture have made them unique and helped Zapppos reach a $1 billion in sales. After listening to the interview, it make me wanna work there.
We are not sure why the interview was done in the bathroom. Maybe for better acoustics like Rin on the Rox.
In depth interview with Tony Hsieh Zappos CEO